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Right of Revocation

Right of Revocation

As customer you are entitled to revoke this contract within 60 days without giving reasons.

The revocation period is 60 days as of the day, on which you or a third party nominated by you, who is not a carrier, took possession of the last merchandise.

In order to exercise your right of revocation, you have to inform us,, c/o 247Group, returns department, Borsigstraße 1, 24568 Kaltenkirchen, Germany, Fax: 03212 / 1139885, E-Mail:, about your decision to revoke this contract by sending us a clear declaration (e.g. letter sent by ordinary mail, facsimile or e-mail).

You can use the attached specimen revocation form; however, this is not mandatory for your revocation.

The deadline is deemed as met, if you send out the notice regarding the exercise of the right of revocation before the expiration of the revocation period.

Consequences of the Revocation

If you revoke this contract, we are obliged to pay back all payments that we had received from you, including delivery expenses (except for additional costs that incurred because you selected a different kind of delivery than the least expensive standard delivery offered by us) immediately and latest within fourteen days after the day on which we have received the notification regarding your revocation of this contract. For the repayment we will use the same means of payment that you have used for the original transaction, unless expressly otherwise agreed with you; we will not charge any fees for such repayment. We are entitled to refuse the repayment until the goods were returned to us, or until you submitted prove that you have sent back the goods to us, whichever the earlier.

You are obliged to return or hand over the goods immediately, in any case not later than fourteen days following the day on which you notified us about the revocation of this contract. The deadline is deemed as met, if you dispatch the goods before the expiration of the fourteen-day deadline. You have to bear the direct costs for the return of the goods.

You are liable for any diminished value of goods only if such loss of value is due to an improper handling of the goods that is not necessary for an inspection of the condition, the properties and proper functioning of the goods.

Specimen revocation form

Download specimen revocation form